Small Business CRM Solutions

We help companies improve revenues and market shared through our effective leverage of customer lifecycle (CLC).

As your business grows, you need to enable staff collaboration to attract more prospects, increase sales and retain loyal customers as well as enable integrated solution streamlines Sales, Marketing and Customer Service & Support. Those help companies optimize the level of productivity, performance and profitability as well as customer satisfaction, retention and loyalty.

We support you in your goals: 

  • Contact management
  • Demand generation
  • Direct marketing
  • Lead management
  • Pipeline management and forecasting
  • Order management and fulfilment
  • Account development and growth
  • Help desk and customer support
  • Customer experience management
  • Customer complaint and issue tracking
  • Event and training management
  • Business process improvement
  • Productivity enhancement
  • Management information and reporting

 

 

 

 

 

Additional information