What are Thought-Provoking Questions? There are type of question which direct your customer’s thoughts toward the benefits of your product or service. It is a kind of brainstorming which help salespeople open the mind of customer. Some example below:

Building Your Winning Sales Force

Can we throw some ideas around?
Can we brainstorm on this? Good!
Let your imagination [...]

This technique helps you identify which the competitive products and services are present and allow therefore to understand your customer challenge and issues better, and you can better tailor a solution which fits his needs. However, help you increase customer satisfaction and retention as well as loyalty…

Some tips how to to determine competitive situation.

What [...]